Pride Month 2023: developing the mindset of an LGBTQ+ ally

This Pride Month, Reed’s own Inclusion and Belonging Lead Chris Brindley shares practical tips on how we can all be effective allies in the workplace and contribute to positive change for the LGBTQ+ community.

6 mins read
I Stock 1406739722

over 1 year ago

​In a world that many in the LGBTQ+ community feel is regressing in terms of acceptance and, in some cases, even tolerance, being an ally to the LGBTQ+ community at work is increasingly important.

What does it mean to be an ally?

From an inclusion and belonging perspective, I believe an ally is someone who supports, advocates for, and stands in solidarity with, those who belong to marginalised and/or under-represented communities. It involves actively educating yourself, challenging biases in yourself and others, and taking action to create a more inclusive and accepting workplace.

I believe that there are different stages of allyship that people choose consciously or unconsciously, all of which are positive.

Where to start

Educate yourself

A crucial step in becoming an ally is to educate yourself about the LGBTQ+ community. I think this applies to those within the community as well as those who don’t identify as belonging to it. I have certainly learnt so much more about different identities since becoming the inclusion and belonging lead, and I hope it continues.

No one expects everyone to know it all, and much of it is still evolving, but I think that being open to learning is important. Take the time to learn about different sexual orientations, gender identities, and the unique challenges faced by LGBTQ+ individuals. You can read books or blogs, watch documentaries, access online resources that provide accurate information and personal stories, or engage with any Pride activities taking place in your own organisation – not just in June.

By understanding the terminology and experiences of the community, you can engage in informed conversations and help dispel misconceptions. As part of LGBT History Month 2023, we compiled a glossary of LGBTQ+ terms to help get you started. You can refer to this glossary as much as you like and share it with your colleagues.

Listen to those around you

Listen to the experiences, stories, and perspectives of LGBTQ+ individuals that are in your life – whether that’s at work or in your personal life. If your immediate circle of contacts doesn’t present you with these opportunities, then actively seek them out to hear their voices.

By listening and showing understanding, without judgement or interruption, and being open to learning from their lived experiences, you can gain insight into the challenges faced by the community and identify ways to provide support in the future.

At Reed, we have LGBTQ+ ambassadors who are always open to a conversation to help educate others, which you could easily implement or advocate for in your own company.

Challenge your biases

We all have biases – it’s a natural part of human psychology – but it’s essential to recognise and challenge them in order to be an effective ally. Reflect on your own beliefs and attitudes towards sexual orientation and/or gender identity and be honest with yourself about any prejudices or stereotypes you may hold and actively correct yourself to overcome them.

One way to understand your biases is by undertaking any internal training on unconscious bias or inclusion and belonging that your company offers, as part of your regular learning and development.

Use inclusive language

Language is really important as it can have a powerful impact on those around you, whether they are part of the community or not. Take time to learn the terminology that’s respectful to the diversity within the LGBTQ+ community, which you can do using the aforementioned LGBTQ+ glossary.

As part of the community myself, I will forgive those who make genuine mistakes. Personally, I put more emphasis on the intent behind what’s being said and the way it is being said. However, I know a lot of people can worry about offending others. Here are some tips:

  • Try not to make assumptions about someone's sexual orientation or gender identity based on appearance or stereotypes – wait for them to share with you.

  • If you’re unsure of someone’s gender identity, use gender-neutral pronouns such as ‘they/them’ – and offer your own pronouns to invite them to respond with theirs.

  • Respect individuals' chosen names and pronouns if they share them with you.

  • If you make a mistake, there is no need to be defensive. Simply own up, apologise, and move on, with the intention to do better in the future.

Becoming an ‘active ally’

Support those who you know to identify as LGBTQ+

Work can – and should – be a safe place for those in the LGBTQ+ community. Supporting those who you know to be within the community can be crucial, especially during challenging times. Be there to offer a listening ear, emotional support, and a safe space to share experiences. Respect confidentiality and be mindful of the sensitivity of their stories.

Additionally, be aware of the specific challenges faced by LGBTQ+ individuals, such as higher rates of homelessness, ostracism from family and friends, and mental health issues. Educate yourself on available resources and organisations that provide support and share them when needed.

Call out discrimination

As an ally, it is important to actively challenge discrimination and prejudice when you encounter it. Speak up against homophobic, biphobic, acephobic and transphobic comments or jokes. Even if they come across as ‘banter’, it can be extremely harmful as an LGBTQ+ person to hear these things go unchallenged, or to always have to do the challenge. Be prepared to engage in respectfully challenging those that you feel are being discriminatory and make them aware of the potential effect of their actions.

Support LGBTQ+ events and charities

There are a plethora of events and charities you can support including Pride Month in June and LGBT History Month in February. There are a wide range of local, national and international charities you can support.

At Reed, we make it easier for our co-members to give to charity through our partnership with Charities Trust, allowing each person to give to charity directly from their gross pay every month. This could be something to consider for your business if it hasn’t already been implemented.

Conclusion

In the spirit of Pride Month, let us recognise the immense importance of being an ally to the LGBTQ+ community. As allies for any under-represented group, we have the power to drive change, advocate for equality, and foster inclusive spaces where everyone feels valued and respected.

Just by taking the time to read this article, you are on your allyship journey. By calling out discrimination, challenging stereotypes, providing emotional support, and promoting visibility, you can contribute to a more equitable society. Let us make our workplaces somewhere LGBTQ+ people not only feel they belong but somewhere they can thrive.

Contact a Reed recruitment specialist today to find your next role or a talented professional.

You may also be interested in

Marketing & Creative (Agency) CV Template
3 mins read
  1. Article

Marketing & Creative (Agency) CV Template

Build the perfect marketing and creative agency CV with our free template


[Full Name], [Field of Expertise]
[Home Address]
[Contact Number] • [Email Address]

Profile

This section is your opportunity to explain who you are, and to convince the recruiter to get in touch. It is important to keep it brief, relevant, and to use key words. You should explain your experience and benefit to an employer, and it may also be worth mentioning how you engage with clients.

Having worked in the marketing industry for the last [number] of years, I have gained valuable experience in [area of expertise] working with organisations such as [organisation names], and have a particular wealth of knowledge and skill in [specific area].

My core strengths include, but are not limited to [categorise the areas in which you have worked/had exposure to and how this has benefitted certain organisations e.g. digital, content, SEO, PPC, web campaign pages, whitepapers, articles, videos, infographics, brochures, value propositions, case studies, presentations, blog posts etc.]

I am looking for my next opportunity within an [business type/industry] organisation, where I can bring real value and develop my skills further.

Courses, Training & Education

This is your chance to talk about your qualifications, both academic and vocational. This is a particularly important section for those with less experience. You should give detail about what you studied, where and when, and list them in chronological order. If you have completed professional training and industry specific courses and qualifications detail these first with the relevance to your chosen field.

[Professional Qualifications/Courses/Associations/Memberships]

[Date M/Y– Date M/Y]

  • E.g. CIM Diploma

[University/College Name], [Location]

[Date M/Y– Date M/Y]

  • [Degree Class] [Degree Name] [Add any relevant degree content/modules e.g. dissertation]

[School/College Name], [Location]

[Date M/Y– Date M/Y]

  • A-levels:

  • [Subject] – [Grade]

  • [Subject] – [Grade]

  • [Subject] – [Grade]

  • [Subject] – [Grade]

GCSEs:

  • [Number] GCSEs, grades [range], including Maths and English

Achievements

If you have worked on specific projects with clients or campaigns this is a great place to highlight the success of these. Ensure that there are a wide range of keywords relating to your expertise. This will help to ensure that you are picked up by a recruiter on a search.

My important achievements include working alongside the [team name] team at [organisation] contributing to projects including [project name]. I was responsible for/organised [task] and increased [profit/other metric] by [£X/X%]. In my current and past roles I have been responsible for [e.g. digital marketing strategies, website management, SEO, PPC, social media, email, CRM, third party sales, affiliate marketing etc.]

Work Experience

This part of your CV should be clear and succinct, and focus on the last five years of your career, or last three roles that are relevant to your field, in chronological order with the most recent at the top.

If it is not obvious, put a brief explanation of the sector that the organisation sits in/works with. You should highlight your key achievements, and use bullet points rather than lengthy descriptions. If you have worked on specific projects or with particular clients, list this here.

[Job Title], [Company Name] [Location] [Sector]
[Date M/Y- Date M/Y]

Give a brief role overview and you may want to break the role down into particular areas to show your breadth of experience.

Responsibilities:
  • Account management and reporting

  • Account delivery

  • Project management

  • Strategic and tactical planning

Achievements:
  • Worked alongside [team] to produce [project]

  • Implemented [change] which resulted in [benefit]

  • Received an [award name] for [reason]

Hobbies and Interests

This section is not essential to include, but you may wish to depending on the role you are applying for. It can be a useful chance to show a little more of your personality. However, be warned this can be very subjective, ensure anything listed here reinforces your application and the idea that you’ll be the right fit for the role. If you don’t have any real relatable hobbies, it is probably best to omit this section.

  • Undertook a [course] in order to improve my [skill].

  • I organise a weekly [sport] game, manage bookings, transport and help to coach the team.

  • I have recently created and designed a content marketing guide, this includes audience engagement, idea generation and product research.

Download our full marketing & creative (agency) CV template.

Enhancing the candidate hiring experience for success
6 mins read
  1. Article

Enhancing the candidate hiring experience for success

​​The candidate experience can make or break your ability to attract top talent. It encompasses every touchpoint a candidate has with your company, from the initial application process, right through to the onboarding phase and beyond.

In an age where shared experiences are commonplace, it’s much more likely candidates will not apply for a position at a company if they’ve had a bad experience with them, and some will actively advise their peers to not apply either. Focusing on creating a positive candidate experience will not only create a positive image for your company but will also enhance your employer brand – setting the stage for a productive and satisfied workforce.

We delve into the key stages of the candidate experience and what you can do at those stages to ensure the journey is seamless.

The application process

The application process is often the first interaction a candidate has with your company, so it needs to set the tone for what candidates can expect if they progress through the hiring process.

For the best experience you should make sure your application process is:

Simple: an overly complex application process can deter qualified candidates – with 60% of job seekers abandoning a job application due to its length and complexity. Simplify your application form to include only the most essential information needed at this stage. Avoid lengthy forms and repetitive questions.

Clear: job descriptions should be detailed and clear, outlining the necessary qualifications, responsibilities, and expectations. This transparency helps candidates self-assess their suitability for the role, saving time for both parties.

Accessible: ensure your application portal is mobile-friendly and accessible to individuals with disabilities and impairments. A user-friendly interface reflects well on your company's inclusivity and attention to detail.

Responsive: automated acknowledgments for received applications and realistic timelines for the hiring process can significantly enhance the candidate experience. Candidates appreciate knowing where they stand and what to expect next.

A streamlined, transparent application process shows respect for the candidate’s time and signals that your company values efficiency and clarity, making it more likely for high-calibre candidates to apply.

The interview process

The interview process is a critical phase where candidates form deeper impressions of your company culture and values. This will likely be the first time your hiring managers or senior members of staff interact with candidates, so impressions from this point help reinforce the right messaging for your business.

To create a positive experience for all those who have accepted an interview, consider the following:

Be prepared

Ensure your interviewers are well-prepared and familiar with the candidate’s CV, application, and the specifics of the role.

Show respect

Be punctual for interviews, whether they are conducted in person, over the phone, or via virtual call. A candidate’s time needs to be valued – just as much as your time is to them.

Promote transparency

Before the interview, clearly explain the structure of the process, including the number of rounds, the types of interviews, and who is conducting the interview. Transparency will help candidates feel more comfortable and prepared.

Encourage engagement

Interviews should be conversational and two-sided. Encourage candidates to ask questions about the role, team, and company culture. This engagement provides them with necessary information and shows you value their input and what they deem essential knowledge.

Give feedback

Provide timely and constructive feedback after each interview stage. If a candidate is not moving forward, clear and specific feedback can help them in their future job searches and leaves them with a positive impression of your company.

Onboarding

Onboarding is the bridge between hiring and the early stages of employment, with 69% of employees more likely to stay with a company for three years if they experienced a positive onboarding process.

An effective onboarding process can significantly impact a new hire’s experience and productivity – helping them to settle into their new surroundings more quickly and effectively.

What do you need to consider?

The overall onboarding process: have a detailed onboarding plan ready before the new hire’s start date. This plan should include necessary paperwork, a schedule of training sessions, and introductions to key team members.

The initial welcome: make new employees feel welcome with a warm introduction to the team. This could include a welcome package, a personalised welcome note, and a team lunch – which can all go a long way in making new hires feel appreciated from the start.

Training and resources: provide comprehensive training to help new hires understand their role, the tools they will be using, and the company’s processes. Tailor the training to the specific needs of the role and the individual.

Support: assign a mentor or buddy to help them navigate the company culture and land on their feet. New jobs can be overwhelming at first, so an effective support system can help new hires acclimatise faster and feel more connected to the team.

You want those new hires to feel valued and supported from the start, helping to lead to higher job satisfaction, quicker productivity, and better retention rates.

The opening months of employment

The first few months are crucial for a new employee’s long-term success and integration into the company.

Consistent support and recognition during the initial months can significantly enhance job satisfaction and performance. There are still things you can do at this point to ensure employee satisfaction levels remain high.

Try to schedule regular check-ins to discuss progress, address concerns, and provide feedback. These check-ins help identify any issues and show you are invested in employees’ success, while goal setting will give new hires a sense of direction and purpose.

Ongoing encouragement in those early parts of an employee’s tenure is crucial for creating a sense of value and boosting morale – be it in meetings, 1-2-1s or via internal channels to the wider workforce. Acknowledging contributions – no matter how big or small – will help to reinforce positive behaviour and motivate new hires.

Spare a thought for those unsuccessful candidates

The entire aim of the candidate experience is to allow your reputation as an employer to stand out – this is especially true when liaising with those candidates who weren’t offered the job. Their experience in the overall selection process will determine whether they apply for another job at your company.

A positive candidate experience should extend to those who do not get the job. Handling rejections with care is essential for maintaining a positive employer brand and leaving a lasting good impression.

It is important to inform candidates of your decision as soon as possible as delayed communication can leave candidates feeling anxious. If possible, it is also worth providing candidates with personalised feedback that can help them in their job search. Generic or vague responses can be frustrating; specific feedback shows that you took the time to consider their application thoughtfully.

Also remember to thank people for their time and interest in your company, and if appropriate, encourage them to apply for future opportunities – which will help maintain a pool of potential talent.

Remember that every stage of the hiring process, from application to onboarding and beyond, presents an opportunity to showcase your company’s values and culture. A positive candidate experience leads to a more engaged and productive workforce, ultimately driving your business forward.

If you want to provide the best candidate experience for a vacancy you have at your company, get in touch with our experienced recruiters who can help today.

How to fight economic inactivity
1 mins read
  1. Article

How to fight economic inactivity

​It was recently my turn to pick up the pen and contribute to City AM’s ‘The Note Book’.

I chose to write about the issue of economic inactivity and to focus on ways to encourage younger people into the workforce and ways to incentivise older workers to work for longer.

My thinking is that this will encourage the highly paid and highly skilled to work up until retirement age rather than choosing, as many do, to retire early.

And my estimation is that this would result in more, not less, tax being collected and collected sooner because these individuals are frequently higher rate taxpayers who will typically find ways to avoid inheritance tax in the extra spare time they have after they’ve taken early retirement.

Instead, these highly capable higher rate tax payers will be incentivised to continue to contribute to the growth of their organisations and the wider economy and consequently to the exchequer as well.

One for the Office of Budget Responsibility (OBR) to grapple with perhaps… but I’ve no idea how you’d model such an idea. Sometimes it’s just better to give things a go!

And if you do get a chance to see the play ‘A View from The Bridge’, you should go. It’s a precious thing - a brilliant play, brilliantly acted!

Click here to read the article.